When I change a contact's email address, is there any way for their associated company to automatica

evanmpw
Member

When I change a contact's email address, is there any way for their associated company to automatically be updated?

 

Example: I have 2 companys in my CRM. Company A (companya.com) and Company B (companyb.com). When I first import a contact with email address name@companya.com, they are correctly associated with Company A.

 

When I change their email address to be name@companyb.com, their image automatically updates to show company B's logo, but they remain associated with Comapny A.

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edjusten
HubSpot Employee

Hi @evanmpw  Auto association won't happen if a contact is altready associated with a company. You will need to clear the assocaiated company before changing the email. 

 

Thank you,

Ed Justen

 

 


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