CRM

BelleC
Member

What is the best way to organise customer accounts into categories of memberships

SOLVE

Our company has saas offerings that include membership to different working groups.  We have different initiatives, cadences, etc. We need to be able to pull up a working group and then update all company records when there has been a workshop or when an agenda has been sent, decisions made at group level, etc. 

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ChadPrigmore
Solution
Member | Diamond Partner
Member | Diamond Partner

What is the best way to organise customer accounts into categories of memberships

SOLVE

Hey @BelleC - there are a few different ways you could accomplish this.

Assuming you'll be on the professional package for awhile, it'd be through association labels, custom properties, lists and workflows. 

Some questions:

1. how big are the working groups? how often do you need to create lists or report on the working groups? 
2. are you using any tools outside of HubSpot to help with these iniatives?
3. how in-depth of information do you truly need? keeping tabs of working groups from a high-level could be as simple as a custom property that influences a list/association. 

If you can provide a bit more information, I can provide a much more in-depth answer 🙂

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1 Reply 1
ChadPrigmore
Solution
Member | Diamond Partner
Member | Diamond Partner

What is the best way to organise customer accounts into categories of memberships

SOLVE

Hey @BelleC - there are a few different ways you could accomplish this.

Assuming you'll be on the professional package for awhile, it'd be through association labels, custom properties, lists and workflows. 

Some questions:

1. how big are the working groups? how often do you need to create lists or report on the working groups? 
2. are you using any tools outside of HubSpot to help with these iniatives?
3. how in-depth of information do you truly need? keeping tabs of working groups from a high-level could be as simple as a custom property that influences a list/association. 

If you can provide a bit more information, I can provide a much more in-depth answer 🙂

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