What happens in Salesforce after you delete a Lead in HubSpot?

[DGarvin]

I'm trying to mass delete leads in HubSpot but I want them to also delete in Salesforce.

[GlennMillerLupo]

As we see more and more users of Hubspot adopt integrations (and I'm certain this will prolifirate once again on the advent of AI) this issues is proving a massive problem with this native HS<>Slaesforce integration.

At the time of writing and for anyone who has the issues IE has just deleted a record in HubSpot and, knowing this restriction, thinks: "OK, so it doesnt delete in Salesforce",.. but then arises the big question: "Now what?": -> it seems the only solution remaining is to:

• Be aware of this limitations in the CRM integration. Not all CRM integrations are created equal. Make sure that you understand this limitations and don't blame your implementation parter -it's not their fault...its a fault or consequence of the integration... be aware and have a plan and leading to point number 2 - have a plan to manage deleted contacts accordingly.
• Have a process in place for managing deleted contacts. This will help to ensure that deleted contacts are handled in a consistent and efficient manner in both platforms.
• As obvious as this seems (sorry) bundle the above, as a mitigation strategy, within your technical teams documentation and process surrounding the completed integration and provide training to your internal team upon it

[karstenkoehler · Accepted solution]

Hi @DGarvin,

Deleting a contact in HubSpot won't delete the corresponding record in Salesforce, see the note in the sync settings below (Settings > Integrations > Connected Apps > Sync Settings > HubSpot -> Salesforce).

There might be a better way to do this but you could bulk edit HubSpot records to include a deletion flag and map this to your Salesforce records as well so that you can easily identify them after deleting the HubSpot records.

Best regards!