Webhook not receiving events

[aawadhwa]

Hello! 

I am trying to register a webook to receive events, I created the app and then subscribed "contact" and properties as shown in screenshot, (I tested the sample, and i do recieve the payload as part of test from the app itself)

I then also installed app in my account with the URL (o-auth)

https://app.hubspot.com/oauth/authorize?client_id=myclientId&redirect_uri=https://app.hubspot.com/in...

I have masked clientId and account-number. 

Upon click the above url, i get redirected to my hubspot account and i also see the app being installed. 

Howver, when i update the contacts properties that webhook is subsribed to, i don't see firing of the even on webhook. 

Is there any step that I am missing?

Event subscriptions as shown from the app

event subscribed in app

App installed in the account from where events needs to be fired

app installed in account 

Thank you in advance!

[jakobwm]

Hi @aawadhwa , were you able to resolve this issue? I'm facing the same.

Thanks,

Jakob

[SMertens]

@aawadhwa can you please check if the count is triggered. In the screenshot it counts 0 for your events. 

Maybe you set the App in your developer account.

[aawadhwa]

Thank you for your reply @SMertens , this is not a developer account. Counts are indeed zero for all the subscriptions. 

[PamCotton]

Hello @aawadhwa, happy Tuesday!

I would like to invite our top experts to share their ideas. Hello @SMertens

@ConnorSlivensky @DanielSanchez any recommendations to @aawadhwa?

Thank you,

Pam