CRM

EdReilly
Participant

Warning: "You've used 3 out of 10 custom properties."

SOLVE

I created one property in my new account, and I got a popup saying, "You've used 3 out of 10 custom properties. Unlock more custom properties with Sales Hub Starter."

 

I expected customizations to eventually require an upgrade, that's not a problem.

 

Why would just one property get counted as three?

 

Also, when I removed one of the Labels in the Property, I got another message, this time "You've used 4 out of 10 custom properties..."   What am I missing?

0 Upvotes
1 Accepted solution
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Warning: "You've used 3 out of 10 custom properties."

SOLVE

Hello @EdReilly 

 

I investigated more and it looks like at the moment the count of custom properties is correct.

For you to see more information about it, you will need to go to Properties settings and filter by the user who created the properties :

 filter propertiesfilter properties

Are you able to see this information as well?

 

Kindly,

 

Pam

 

View solution in original post

0 Upvotes
2 Replies 2
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Warning: "You've used 3 out of 10 custom properties."

SOLVE

Hello @EdReilly 

 

I investigated more and it looks like at the moment the count of custom properties is correct.

For you to see more information about it, you will need to go to Properties settings and filter by the user who created the properties :

 filter propertiesfilter properties

Are you able to see this information as well?

 

Kindly,

 

Pam

 

0 Upvotes
EdReilly
Participant

Warning: "You've used 3 out of 10 custom properties."

SOLVE

Pam, Thank you for checking, and for sharing how I can see only the custom properties by filtering by user.