View Deleted Activity of a Lead

Shapiro
Member

Hello - As an admin on my CRM account, is there a way to view deleted activities for a lead?  I'll look at the activity timeline for a specific lead and it will say 10/10 under the timeline filter, meaning it should show all 10 activities, but it is only displaying 2 activities.  How do I view the other 8 activities?  Thanks!

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2 Replies 2
BrettLanguirand
HubSpot Employee

Hello @Shapiro,

 

The 10/10 that you are seeing is referencing the number of filters that are enabled, not the number of total activities in a contact's timeline.  If you uncheck 1 filter, that number will change to 9/10.

 

I hope this helps clear things up.

Brett

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ormerodr
Member

Hi Brett,

 

I still think it would be advantagous, from the admin view, to be able to view/recover any deleted notes/communication under the ompany/contact/deal activity feed in order to ensure that sales reps are not mischievously deleting records. Is this something that could be achieved?

 

Kind regards,

Richard

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