CRM

Aasawari
Member

Values are changing automatically

SOLVE

Our values once we uplod the deals on Sales - Hubspot platform are changing. For eg.  the transportation charges were 5000. It  shows 500 after a couple of days. We are entering this very data on Excel as well based on the calculations done by Hubspot. Over there the value is matching. This changes the complete Revenue value. The 2 TCVs seen the attached images are of the same deal. Can anyone help?

 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Values are changing automatically

SOLVE

Hi @Aasawari,

 

You can check who or what triggered this change by looking up the property value history: https://knowledge.hubspot.com/crm-setup/view-property-history

 

This should explain what's happening. If you need help interpreting what you see, let me now.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Values are changing automatically

SOLVE

Hi @Aasawari,

 

You can check who or what triggered this change by looking up the property value history: https://knowledge.hubspot.com/crm-setup/view-property-history

 

This should explain what's happening. If you need help interpreting what you see, let me now.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.