Today we realised that in a few hundred contacts the value of "Source" field in "Contact properties" changed from various values to a specific one. For no reason.
If you hover your mouse on the source property and click on Details, you should have more information on where the change is coming from.
Then, you can consult this documentation to get more information on what you found.
Hope that helps. Have a lovely day, Tiphaine.
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
If you hover your mouse on the source property and click on Details, you should have more information on where the change is coming from.
Then, you can consult this documentation to get more information on what you found.
Hope that helps. Have a lovely day, Tiphaine.
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.