Using an non-Hubspot Pop-Up Form to track leads

[TScherling]

Hello everyone,

our company wants to integrate a button on the website. When you click on it,  a non Hubspot pop-up-form appears. But the problem is, that Hubspot does not track forms, that are integrated in a non Hubspot Pop-Up. What can we do instead? A normal Hubspot Pop-up is no option, because we want that the form appears only by clicking on that button.

Best regards

Tabea

[Phil_Vallender · Accepted solution]

Hi @TScherling 

The answer depends, perhaps, on what you mean by 'track'. Assuming you mean capture the lead in HubSpot and track their joureny then you have two main choices:

• My preference would be to work with a developer to code a custom pop-up modal with a HubSpot form embedded
• Option 2 is try one of the pop-up form integrations in the marketplace: https://ecosystem.hubspot.com/marketplace/apps/all-categories?eco_search=popup%20form

Hope this helps?

[luke-moagency · Accepted solution]

Hi @TScherling,

What website CMS are you using? I've done this using Gravity forms and a popup plugin called Popup Maker if you are using WordPress.

You can read on how to do this here.

If you're not using WordPress, and you have a popup functionality on your website already, just embed the HubSpot form in the popup.  Almost every CMS has some form of popup modal plugin, module, etc. Just go find one for your CMS. 

Hope that helps.

[Phil_Vallender · Accepted solution]

Hi @TScherling 

The answer depends, perhaps, on what you mean by 'track'. Assuming you mean capture the lead in HubSpot and track their joureny then you have two main choices:

• My preference would be to work with a developer to code a custom pop-up modal with a HubSpot form embedded
• Option 2 is try one of the pop-up form integrations in the marketplace: https://ecosystem.hubspot.com/marketplace/apps/all-categories?eco_search=popup%20form

Hope this helps?