User lists


I created a closed-loop, there are 8 lists and I can`t edit/delete any because all 8 "lists used in other places". Even though some of those 8 have no contacts.
Any help how can I re-create all my lists?

1 Reply 1
Community Manager

Hi @Alexey_Polivany 


I apologize for the delay here, to further investigate could you please provide us with more information, such as a screenshot of this message in your account?


What happens when you try to click in the message that says "lists used in other places" does it show you where it is being used?  If so you will need to remove where is being used in order to delete your list.


I will be sending over a very helpful article that explains more why you can't delete your lists:

I hope this helps.





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