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BérangèreL
User gone
Something happened with my user.
I have a lot of entries in there now it is asking me to create a new profile
I am afraid my data will go away
Please check
User gone
Hi @MVella5,
I would like to apologize for the frustration, data issues, and business impact this has caused.
I understand how frustrating this can be.
Thank you so much @karstenkoehler for your help and time on this! 🌟
It seems that you lost access to your account.
For information, this is a public space, so to protect your data, please don't share any confidential or sensitive data.
If you still need help, can you please submit the form at the bottom of this article to see if you can recover your account data.
Also, if anybody else has anything to add and/or share, please feel free to join in the conversation 🙂
Thanks and have a great day!
Best,
Bérangère
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User gone
User gone
Hi @MVella5, I will stop replying now. You're not reading my responses, you're not following my suggestions for troubleshooting.
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
User gone
User gone
Hi @MVella5,
This is not HubSpot support. I'm not a HubSpot employee. I'm an independent party that helps community in their free time, without access to your data.
For me to help you, please follow my instructions.
Did you maybe create a new account? Can you switch to the old one? https://knowledge.hubspot.com/account/manage-multiple-hubspot-accounts
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
User gone
Hi @MVella5,
Have you tried opening app.hubspot.com and logging in with your regular login details?
Best regards
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
User gone
User gone
Hi @MVella5,
Did you maybe create a new account? Can you switch to the old one? https://knowledge.hubspot.com/account/manage-multiple-hubspot-accounts
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
User gone
am - zuletzt bearbeitet am von
BérangèreL
User gone
There is only 1 account here
a different one. I cannot change
