User assign to multiple teams

SOLVE
Top Contributor

It doesn't seem that I can have a user assigned to multiple teams.  the moment I try to change team, it becomes their default

2 Accepted solutions

Accepted Solutions
Community Manager

Hi @lovinglife324 this isn't currently possible, but you can leave feedback here. Could you share some detail/examples of the teams you have built and the use case for a user belonging to multiple ones?

Community Manager

@4118923 @lovinglife324 @teterjmw @MFrankJohnson @pmclaughlin + any others who view this thread, please make sure you vote and comment herehttps://community.hubspot.com/t5/HubSpot-Ideas/Grant-Users-Access-to-Multiple-Teams/idi-p/27413#U274...

 

...That is the feature request that the Product Team will review. 

8 Replies
Community Manager

Hi @lovinglife324 this isn't currently possible, but you can leave feedback here. Could you share some detail/examples of the teams you have built and the use case for a user belonging to multiple ones?

New Member

This seems to be a common issue.  In our company we have a regional sales teams.  e.g. Southern California, Northern California, Arizona.  The regional teams all report to the Western Region Director.  So a member of the Southern California would also be a member of the Western Region.

Highlighted
Resident Expert

Issue: HubSpot users cannot be assigned to more than one team.

 

Use Case(s): Management || Support

 

Management - Already discussed. Many of our jobs require that we are on multiple teams (e.g., compliance, safety, management, Sales, Marketing, etc, or any combination of the above).

 

Support - Support personnel are typically members of more than one group -- e.g., Email Support, HubSpot Support, Salesforce Support, Active Directory Support, X-Support. As technology permeates our lives to an ever increasing degree even non-support personnel are being tasked with support responsibilities. One example might be the Marketing Manager working on a data hygiene project with an audit team. Do we remove the Marketing Manager from their normal 'team' thereby causing them to lose access to any HubSpot assets (i.e., filters, etc.)?

 

As HubSpot moves deeper into the startup and SMB spaces the need for this capability will only increase. I honestly can't name a single startup where any individual has a single role, or is part of a single team.

 

Maybe thinking of these things HubSpot is calling 'teams' as more like GROUPS will make it easier to see the endless overlapping possiblities.

Regular Contributor

Hi Lovinglife324! I agree, this is an important feature.  It is already a suggestion with a number of votes for it.  If you would like to upvote it, you can find it here: "Grant Users Access to Multiple Teams" https://community.hubspot.com/t5/HubSpot-Ideas/Grant-Users-Access-to-Multiple-Teams/idc-p/32684#M735...

Community Manager

Thank you for sharing @Andrew3!

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0 Upvotes
Occasional Contributor

This is critical for our company as well. Can you tell us when this will be possible?

New Contributor

Hi Hubspot team,

This feature would be very helpful for our team as well!  Hope to see it added soon ...

TIA, j.

Community Manager

@4118923 @lovinglife324 @teterjmw @MFrankJohnson @pmclaughlin + any others who view this thread, please make sure you vote and comment herehttps://community.hubspot.com/t5/HubSpot-Ideas/Grant-Users-Access-to-Multiple-Teams/idi-p/27413#U274...

 

...That is the feature request that the Product Team will review.