Updating document

gelflex-cc · ‎jul 16, 2019

Hi,

We moved and all my saved document (3 of 5) need to be changed. I do not want to lose historical data. Any recommendations?

Thanks.

Chris

adimarino · ‎jul 17, 2019

Hey @gelflex-cc

You can replace a document file by navigating to the document and selecting Re-upload. I tested this out on my end and confirmed that this updates the document file, but the data on Shares, Visitors and Views remains.

Thank you,

Ana

Ver la solución en mensaje original publicado

adimarino · ‎jul 17, 2019

Hey @gelflex-cc

You can replace a document file by navigating to the document and selecting Re-upload. I tested this out on my end and confirmed that this updates the document file, but the data on Shares, Visitors and Views remains.

Thank you,

Ana

CStrickland8 · ‎oct 3, 2022

I'm getting an upload error message when attempting. Any ideas why?

DianaGomez · ‎oct 3, 2022

Hi @CStrickland8 hope you are doing well!

Have you tried clearing your cache and cookies? You can do this following these steps. This process refreshes information in your browser and often allows HubSpot to work more smoothly.

Hope this helps,

Diana

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lvettorello · ‎mar 7, 2022

Hi @adimarino , does the pixel in the previous document continue working?

I need to upload a new version of the same document because of a typo but, in addition to not losing the historical information, I want to continue receiving new information about the previous document.

Is this possible?

thanks

gelflex-cc · ‎jul 17, 2019

@adimarino Hi Ana. THANK YOU. I could not find it at all.

CRM