Updating Lifecycle Stage based on Lead Status

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New Contributor

Hello. I am trying to change the lifecycle stage, from Lead to Subscriber, on a list of existing contacts. I found some documentation that said I could use the import functionality and set the lifecycle stage at that point. I've tried that but the lifecycle value does not change. Is there a missing step?

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Community Thought Leader | Diamond Partner

Hi @payers

 

In HubSpot, lifecycle is designed to only go forward. In order to move it backward, you must first clear it, or change it one by one. 

 

If your contacts are already in HubSpot, you can use bulk edit to change the lifecycle stage on mulitple contacts in one go: How do I bulk edit contacts, companies, tasks, or deals?

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
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Community Thought Leader | Diamond Partner

Hi @payers

 

In HubSpot, lifecycle is designed to only go forward. In order to move it backward, you must first clear it, or change it one by one. 

 

If your contacts are already in HubSpot, you can use bulk edit to change the lifecycle stage on mulitple contacts in one go: How do I bulk edit contacts, companies, tasks, or deals?

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
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New Contributor

Phil,

Thanks for the quick response. I wanted to move the lifecycle stage forward. I tried the bulk edit and that worked.

 

Thanks again.

Pam

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