CRM

LHuffman3
Member

Update a property

SOLVE

I have created a property and I now want to update the property's options.  It appears that I can only update the value, not the label.  The value is a unique id that I am passing from my system.  It will never change but the label might.  

 

0 Upvotes
1 Accepted solution
LHuffman3
Solution
Member

Update a property

SOLVE

Obviously, I had something wrong in my code.  I tried to duplicate what I was seeing yesterday and cannot.  All is working as expected!  Thanks for everyone's feedback.

View solution in original post

6 Replies 6
LHuffman3
Solution
Member

Update a property

SOLVE

Obviously, I had something wrong in my code.  I tried to duplicate what I was seeing yesterday and cannot.  All is working as expected!  Thanks for everyone's feedback.

Jnix284
Hall of Famer

Update a property

SOLVE

Sorry for the misunderstanding with the API @LHuffman3, if you run into other API questions I recommend posting in the Developer discussion to get help from experts who work with APIs and Integrations.

 

I'm glad you got everything working as expected!

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
LHuffman3
Member

Update a property

SOLVE
Got it. Thanks.
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Update a property

SOLVE

Hi @LHuffman3,

 

If you're referring to the internal value of a property option, then this cannot be edited after creating and saving:

 

karstenkoehler_0-1709789034426.png

 

You can always edit the label, yes, but once saved, the internal value is permanent. If you need these internal values to be different, you would have to create a new one and migrate the information of the old into the new option.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Jnix284
Hall of Famer

Update a property

SOLVE

hi @LHuffman3 if you go to settings > Properties and select the object then search for the property, you can change the label for the property:

Jnix284_0-1709775885187.png

 

If you're working with a dropdown property and you want to change the options, you're correct, you can only change the label (what's visible in forms, workflows, etc.) and not the Internal Value:

Jnix284_1-1709775958357.png

If you need a new internal value, you'd need to create a new option and then remove the existing option (either by making it unavailable in forms, renaming it, or by moving all of the values over for any record where it's contained to the new property and then deleting the option from the list).

 

I'm happy to help further if you have additional questions!

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
LHuffman3
Member

Update a property

SOLVE
Yes, I can see if I use the website that I can change the label. I am referring to the property update option using the API. It is only allowing me to change the value. I cannot change the label. Does that seem correct?
0 Upvotes