I have created a property and I now want to update the property's options. It appears that I can only update the value, not the label. The value is a unique id that I am passing from my system. It will never change but the label might.
Obviously, I had something wrong in my code. I tried to duplicate what I was seeing yesterday and cannot. All is working as expected! Thanks for everyone's feedback.
Obviously, I had something wrong in my code. I tried to duplicate what I was seeing yesterday and cannot. All is working as expected! Thanks for everyone's feedback.
Sorry for the misunderstanding with the API @LHuffman3, if you run into other API questions I recommend posting in the Developer discussion to get help from experts who work with APIs and Integrations.
I'm glad you got everything working as expected!
If my reply answered your question please mark it as a solution to make it easier for others to find.
If you're referring to the internal value of a property option, then this cannot be edited after creating and saving:
You can always edit the label, yes, but once saved, the internal value is permanent. If you need these internal values to be different, you would have to create a new one and migrate the information of the old into the new option.
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
hi @LHuffman3 if you go to settings > Properties and select the object then search for the property, you can change the label for the property:
If you're working with a dropdown property and you want to change the options, you're correct, you can only change the label (what's visible in forms, workflows, etc.) and not the Internal Value:
If you need a new internal value, you'd need to create a new option and then remove the existing option (either by making it unavailable in forms, renaming it, or by moving all of the values over for any record where it's contained to the new property and then deleting the option from the list).
I'm happy to help further if you have additional questions!
If my reply answered your question please mark it as a solution to make it easier for others to find.
Yes, I can see if I use the website that I can change the label. I am referring to the property update option using the API. It is only allowing me to change the value. I cannot change the label. Does that seem correct?