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Our E-commerce application and other applications use customer phone number as unique identifier but in Hubspot free version I see email id as Customer unique identification.
Can we change it to a 10 digit phone number instead of email id?
Oct 11, 201911:27 AM - edited Oct 11, 201911:28 AM
@Srinivasthota1 You cannot change the unique identifier from email to phone number. Everything is based on an email from a HubSpot technical standpoint.
You can always manage HubSpot using a custom ID for each customer with a custom property.
Oct 11, 201911:27 AM - edited Oct 11, 201911:28 AM
@Srinivasthota1 You cannot change the unique identifier from email to phone number. Everything is based on an email from a HubSpot technical standpoint.
You can always manage HubSpot using a custom ID for each customer with a custom property.
