Unique contact based on phone number instead of email idSOLVE
Oct 11, 2019 10:42 AM
I am new to Hubspot.
Our E-commerce application and other applications use customer phone number as unique identifier but in Hubspot free version I see email id as Customer unique identification.
Can we change it to a 10 digit phone number instead of email id?
Solved! Go to Solution.
Oct 11, 2019 11:27 AM - edited Oct 11, 2019 11:28 AM
@Srinivasthota1 You cannot change the unique identifier from email to phone number. Everything is based on an email from a HubSpot technical standpoint.
You can always manage HubSpot using a custom ID for each customer with a custom property.