Unenroll Contact from Sequence
a week ago - last edited a week ago
We are looking to set custom ways of automatically unenrolling a contact from a sequence, aka when a deal is Closed Won, or Contact Lifecycle Stage becomes Customer.
From what I understand it is not possible to customize automatic unerollment from a sequence, and it's also not possible to reference sequence enrollment from a workflow.
Does anyone have an idea of a workaround on how to do this? Perhaps temporarily 'fake' the criteria for unenrollment- ie creating a workflow that temporarily unsubscribes a contact when they become a customer? Or is there a way with Zapier?
I spoke with HubSpot support, and they suggested just using a workflow instead of a sequence at all, but I would like to utilize the sequence functionality if possible. Or does it perhaps make more sense to just use a workflow?