Unable to see emails received from the account's email

SOLVE
AdminSt
Member

Hi, 

 

Emails sent from and to the inbox email of the account are not showing up on Hubspot.

 

For example, we have an Gmail connected inbox for asd@asd.com.

Some of our internal system generated emails are sent to asd@asd.com from asd@asd.com. Now, none of such emails show up under conversations. 

 

Is there a workaround for this?

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1 Accepted solution

Accepted Solutions
jennysowyrda
Solution
Community Manager

Hi @AdminSt,

 

You can manage your conversations inbox filtering by following the steps outlined here.

 

Thank you,
Jenny

View solution in original post

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1 Reply 1
jennysowyrda
Solution
Community Manager

Hi @AdminSt,

 

You can manage your conversations inbox filtering by following the steps outlined here.

 

Thank you,
Jenny

View solution in original post

0 Upvotes