Unable to delete custom object after removing all of it's associations & usages

[hashimali]

As you can see, in the screenshot above, I am past the point of where the system won't let me delete the Custom Object due to associations/usages in other places. However, I still can't delete it and am getting the error in the screenshot above.

What do I do?

[karstenkoehler · Accepted solution]

Hi @hashimali,

This could be a lot of things, ranging from hidden references to permissions.

The easiest way to fix this is to record a har file and share it with HubSpot support (in-app via chat or email) who can investigate this right within your portal. https://knowledge.hubspot.com/help-and-resources/collect-a-har-file-for-troubleshooting

You can of course also feed the har file into ChatGPT, Claude, or Gemini to identify the issue.

Best regards

[hashimali]

Thanks. I know it's not a permission issue because I'm a Super Admin, so I'll try that option instead. Appreciate it!