We are currently unable to access Workflows from the Deal Stage within the Pipeline editor.
Previously when creating a new Pipeline we were able to click on the + icon in the deal stage to create a new workflow and with this step the enrollment criteria were also automatically set. Once you click on the + icon an option then appears that says "Need more advanced functionality? Open in Workflows" and before we could click on this to open the workflow in a new window, but now when we click on this nothing happens...
Is this happening to anyone else and how do we resolve this?
I'd recommend reaching out to HubSpot support directly about this (purple in-app help widget in the lower right corner of the screen). They should be able to assist and troubleshoot.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Thank you, turns out we have a bug on our account which is not giving us permission to contact support (hence the community post). I dialled into support to assist for now.