CRM

EmilGallant
Participant

UX Issues

SOLVE

 

The Company sidebar now has a "sticky" bit at the top that appears whenever you scroll the pane.  The problem is that  the developers didn't code it to gently overlay the element, they decided to shift and repaint then the entire contents.  So now the entire thing dances up and down as you try and scroll through your fields.

 

The opposite happens when you edit a field.  They overlay the Save/Cancel element right over the last field in the sidebar and you can only type a single character before the field vanishes.   Preview a company and edit a field in that view.  You'll notice that they solved the issue there by reserving the space ahead of time.  Copy that fix over to the main views and that solved it.

0 Upvotes
2 Accepted solutions
Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

UX Issues

SOLVE

Hi @EmilGallant,

 

Thanks for sharing this issue. I am seeing the sticky element you are referring to on the records. I am not able to replicate the dancing issue you described or the issue with the save/cancel. Any chance you could post a quick screen share of the issue?

 

For reference, I am using Chrome on a Mac. 

 

Is anyone else experiencing this? @karstenkoehler@Phil_Vallender  




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

View solution in original post

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

UX Issues

SOLVE

Thanks for tagging, @Josh, I can't reproduce this either (neither in Mozilla Firefox nor Google Chrome).

 

@EmilGallant, a screen recording would be useful for better troubleshooting. Can you check if the issue persists in a private / incognito tab and with all browser extensions disabled?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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View solution in original post

2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

UX Issues

SOLVE

Thanks for tagging, @Josh, I can't reproduce this either (neither in Mozilla Firefox nor Google Chrome).

 

@EmilGallant, a screen recording would be useful for better troubleshooting. Can you check if the issue persists in a private / incognito tab and with all browser extensions disabled?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

UX Issues

SOLVE

Hi @EmilGallant,

 

Thanks for sharing this issue. I am seeing the sticky element you are referring to on the records. I am not able to replicate the dancing issue you described or the issue with the save/cancel. Any chance you could post a quick screen share of the issue?

 

For reference, I am using Chrome on a Mac. 

 

Is anyone else experiencing this? @karstenkoehler@Phil_Vallender  




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer