CRM

PJas
Participant

Two companies on one ticket?

SOLVE

Hello,

how could it happen that I got two companies on one ticket?

2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Two companies on one ticket?

SOLVE

Hi @PJas,

 

There are various ways this could happen. Have you checked the association history? https://knowledge.hubspot.com/crm-setup/associate-records#view-a-record-s-association-history

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Jnix284
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Two companies on one ticket?

SOLVE

@PJas one of the most common ways is if one contact cc'd another contact with a different company, not sure if that's the case, but I usually check the CC to see whose included 🙂

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

View solution in original post

2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Two companies on one ticket?

SOLVE

Hi @PJas,

 

There are various ways this could happen. Have you checked the association history? https://knowledge.hubspot.com/crm-setup/associate-records#view-a-record-s-association-history

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Jnix284
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Two companies on one ticket?

SOLVE

@PJas one of the most common ways is if one contact cc'd another contact with a different company, not sure if that's the case, but I usually check the CC to see whose included 🙂

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin