Transferring hosting provider from Hubspot to Godaddy
SOLVE
My domain was originally hosted in Godaddy, I tried to connect the domain to Hubspot and something went wrong in the automated process [I did not select any option to change the hosting provider, I just wanted to connect the domain to the CRM to send emails], and Hubspot changed my hosting provider from Godaddy to Hubspot. I want to reverse this change but I have no idea how to do it and Hubspot wouldn't give me assistance because I am a free account user, unless I pay for a premium plan. Please help, my website is completely shut down right now.
Transferring hosting provider from Hubspot to Godaddy
SOLVE
Godaddy should still be your registrar in this instance if you registered the domain through them. When you log in this would provide you access to the DNS entries which tell your domain where resources are (ie: mail, web server, etc.). If you are moving your website hosting from Hubspot back to Godaddy, you would need to reach out to Godaddy as they would have the information required to allow you to point the DNS entries from your website domain to their website hosting servers. This is not something that we would have access to. Even if you were a paid customer, Hubspot would likely provide you with this advise as they can help you fix the DNS to correctly point to Hubspot, but they would not have access to what the DNS should be for other hosts/services.
Transferring hosting provider from Hubspot to Godaddy
SOLVE
Godaddy should still be your registrar in this instance if you registered the domain through them. When you log in this would provide you access to the DNS entries which tell your domain where resources are (ie: mail, web server, etc.). If you are moving your website hosting from Hubspot back to Godaddy, you would need to reach out to Godaddy as they would have the information required to allow you to point the DNS entries from your website domain to their website hosting servers. This is not something that we would have access to. Even if you were a paid customer, Hubspot would likely provide you with this advise as they can help you fix the DNS to correctly point to Hubspot, but they would not have access to what the DNS should be for other hosts/services.
