CRM

tristfinn
Participant

Transactional Mails and Subscription Statuses

SOLVE

Hey all, 

 

Need some advice on the transactional mailer addon, and specifically unsubscribe statuses. 

Should a contact unsubscribe from all on a marketing email, would a transactional mail still be sent or is the subscription status global?

 

 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Transactional Mails and Subscription Statuses

SOLVE

Hi @tristfinn,

 

Yes, transactional emails are sent to unsubscribed contacts, too, see here: "HubSpot will deliver a transactional email to a contact regardless of their quarantine status, subscription status, or double opt-in status."

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Transactional Mails and Subscription Statuses

SOLVE

Hi @tristfinn,

 

Yes, transactional emails are sent to unsubscribed contacts, too, see here: "HubSpot will deliver a transactional email to a contact regardless of their quarantine status, subscription status, or double opt-in status."

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

tristfinn
Participant

Transactional Mails and Subscription Statuses

SOLVE

Cheers mate