I am trying to create a report that shows a COUNT of the open tickets (status) each month. So right now I know I have 316 open tickets. But I cannot plot it by time/date. For example Last week I may have had 323 tickets open.
I can see filters for dates opens and modified, I dont want that. I want count by date
This is unfortunately not possible at this stage. Custom HubSpot reports will always visualize the status quo, not previous states of a pipeline. And while there are similar reports in the sales analytics for deals, this was not yet introduced for ticket.
These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I'd recommend commenting and upvoting.
Have a great day!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
This is unfortunately not possible at this stage. Custom HubSpot reports will always visualize the status quo, not previous states of a pipeline. And while there are similar reports in the sales analytics for deals, this was not yet introduced for ticket.
These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I'd recommend commenting and upvoting.
Have a great day!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer