Time-Sensitive Query

[KatieT]

Hello,

I create the monthly newsletter for a neurogastroenterology journal using HubSpot. We wish to our newsletter send to members of European societies. However, due to GDPR and even stricter privacy protection policies by the journal publisher, we are unable to send emails directly to society members, even with the GDPR functionality turned on. 

What the societies have proposed is that we provide them a link that they can include in their next newsletter (different from ours) such that clicking on the link will add the member to our HubSpot contact list. Because of the automatically sending of their newsletter, they require this "link" by Friday, December 18. My supervisor does not want to miss this deadline. 

Can you help?

Thanks so much,

K

[karstenkoehler · Accepted solution]

Hello @KatieT,

Contacts which are not yet in your CRM cannot be added to your database by clicking a link. You'd have to use a form to capture the contact information (at least the email address, it's the unique identifier for contacts in HubSpot). If GDPR compliance matters, you should also consider documenting the consent of the soon-to-be recipients of your newsletter to process their data and send them communications. Forms come with default checkbox options for that which you can use.

You can learn more about forms creation here: https://knowledge.hubspot.com/forms/create-forms

This form could either be embedded on a HubSpot-hosted landing page or website page of yours, on a non-HubSpot page of yours or the pages of the societies, using the HTML embed code: https://knowledge.hubspot.com/forms/how-can-i-share-a-hubspot-form-if-im-using-an-external-site

The newsletter of the societies could then link to those pages featuring the form.

Hope this helps!

[KatieT]

Thanks for responding quickly! The information allowed me to perfectly resolve the issue ahead of the pressing deadline. Amazing!