This app-cookie does not have proper permissions!

[ADubey3]

Hey Team,
I am getting 403 error with the message message: "This app-cookie does not have proper permissions! (requires all of [calling-access])" while I am creating a workflow. The api called is https://app.hubspot.com/api/calling-orchestration/v1/settings/user?portalId=22805011&clienttimeout=1....
Please help in getting the main cause of the issue as I have already given much permissions to my app.

[PamCotton · Accepted solution]

Hey @ADubey3, thank you for posting in our Community!

The 403 error with the message "This app-cookie does not have proper permissions!" typically occurs when the app lacks specific permissions required by the API. Even though you've granted permissions, it seems like the "calling-access" permission might still be missing. 

Double-check that this permission is enabled for the app, and ensure that the API key or access token used has the necessary scope for making the request.

If the issue persists, you might need to review the app's permission settings in HubSpot or regenerate the API credentials.

Kindly,

Pam