The impact of GDPR settings for internal mails etc.
Jun 13, 2018 8:55 AM
If you would like to send an internal e-mail, a follow-up mail or a notification to a contact that is not in your database (meaning someone that you do not want to add in your database, such as internal employees), what is the impact of the GDPR settings?
As Hubspot does not send mails to anyone without a legal basis for communicating (a subscription corresponding with the email type you're sending), then it would also not be possible to send follow-up mails or internal mails to e-mailadresses that are not linked to a contact in your database?
For example: whenever someone fills in a form for vacancies on our website, we want to send a notification to the HR department, which is now done via a follow-up mail on forms or a workflow. The general HR e-mail address is however not registered in Hubspot, so there is no legal basis for communication, nor a subscription type linked to it. Will these kind of mails still be send? If not, how to solve this?