Task reminders going to spam (request help)SOLVE
Nov 8, 2018 5:48 AM
I have an issue where some task reminder emails are being sent to junk folder. For example, this morning 6 went to my inbox correctly and 4 went to my spam folder. As the sending email is the same, this should not happen?
I have set my email to accept all emails from the sending address but still the problem persists.
Can you help?
Solved! Go to Solution.
Nov 13, 2018 11:01 AM
Every client is different, so the syntaxes could be a couple of things. Try adding either "@hubspot.com" or "HubSpot.com" or "*@hubspot.com". Some clients will only recognize one of those, or potentially all three. It's also possible that that particular client would require some variation to achieve a full domain white list. Full domain whitelist is what you're going for here