Task on Task Queue

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New Contributor

Hi , 

 

Is there a way to have an option to tick complete task /Not complete task  when sending emails/Making call on files?

 

When in Task Queue?

 

For instance if im following up on something with a client, but they need more time, I cant save call without ticking task as completed. But task is not completed as they need more time.

 

 

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Community Manager

HI @Tordyleighs,

 

You can use the "skip" button within the task queue to skip tasks without having them marked as complete.

 

Thank you,
Jenny


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New Contributor

Hi Jenny , 

 

I see there is a skip button but if I make a call /Email and on that file, I have to tick off the task completed even if it is not com[pleted  in order to be able to  save the call/email.

 

Thanks

 

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