• Help Desk reporting gives you real-time visibility into your support operation without the manual work. Ask our experts about which metrics matter most! AMA Dec 8-12.

    Ask us anything

Task Sorting by Timezone Makes No Sense

veeterzy
Member

So when sorting tasks by contact Timezone, you would assume that it will sort by the values which the time zone is, such as UTC - 07:00 and on... but - it's being sorted by the internal field name, which is the actual name of the time zone.

 

So if you want your sales team to work on tasks in order, let's say, calling the East Coast (EST) first and finishing up with the West Coast (PST), there is nothing you can do... Must create multiple views for each time zone. 

 

This is such a simple fix...

1 Accepted solution
Jnix284
Solution
HubSpot Employee
HubSpot Employee

@veeterzy this is an excellent idea, I suggest adding it to the Ideas Discussion so it reaches the Product Managers and can be upvoted by others in the community.

 

If you share the link back here, I'd be happy to upvote and help gain some traction with others.

 


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon

View solution in original post

2 Replies 2
LVanderbroek
Participant

I would love this feature to be cleaned up and have the data actually populate. None of the time zones seem to be populated and the dropdown options make no sense (there are way too many, we just need one for Eastern Time, one for Atlantic Time, one for Central Time, etc.)

0 Upvotes
Jnix284
Solution
HubSpot Employee
HubSpot Employee

@veeterzy this is an excellent idea, I suggest adding it to the Ideas Discussion so it reaches the Product Managers and can be upvoted by others in the community.

 

If you share the link back here, I'd be happy to upvote and help gain some traction with others.

 


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon