Task Due Time - Time Increment Has Changed From 15 to 30 Minutes

[DABennett]

This is something I use everyday - adjust the Due Time for a task. The historical 15 minute increments were handy so you could get the notification in advance.

This changes as of yesterday (June 28) to 30 minute increments.

I had look and could not see a new user setting to adjust the Task Due Time increment. 

Did I miss the setting?

[karstenkoehler]

Upvoted!

[DABennett]

Done. Thanks for your help, Karsten. here's the link:

https://community.hubspot.com/t5/HubSpot-Ideas/Parameterize-Time-Increments-for-Task-Due-Time-amp-El... 

[DABennett]

Hi Karsten,

I'm not sure the community benefits from the inconsistency. If you edit a task, you see 15 minute increments. If you create a task, you see 30 minute increments.

1) Why the inconsistency?
2) Why isn't this a user controlled parameter so the user (not HubSpot on an arbitrary basis) sets the increment?

[karstenkoehler]

Hi @DABennett, both valid questions, I fully agree with you. You can submit a change request to the HubSpot Ideas section, the product team monitors that space. If you share the link back here, I'll upvote it, too.

[karstenkoehler · Accepted solution]

Hi @DABennett,

When editing an existing task in the timeline of a contact, you should still see the 15 minute increments:

When creating a new task from the contact record or the Menu > Sales > Tasks, those increments are gone, correct:

You can however still type into that field:

Hope this helps!

[bsheen]

Hi @DABennett,

Thanks for reaching out!

I am seeing 15-minute increments when editing Task Due times. 



Can you post a screenshot of where you are seeing the 30-minute increments for Task Due times in your account?

Best,

Brendan