Task Comment field is not syncing back to Hubspot Meeting Comment

[Sarthak1]

We have enabled Activity sync in Hubspot. The thing is that when we log a task in Hubspot, it creates a task in Salesforce and syncs any updated comments from Salesforce to Hubspot. However, the same does not happen in case when we log a meeting, i mean at the end of the day a task is created in Salesforce, and the comment field is same, so how come in case of Hubspot task is works but not with Hubspot meeting activity?

[MiaSrebrnjak]

Hi @Sarthak1,

Thank you for reaching out to the Community! 

The expected behavior here is that scheduled meetings will also sync to Salesforce as tasks, same as other sales and marketing activitites. 

Have you already checked for sync errors in your integration settings in HubSpot? Here is an example of a common error (We're having trouble getting task type data from Salesforce) with instructions how to resolve it. 

If you're seeing a different error or if you haven't been able to identify the error at all, I recommend to reach out to our Support team via the Help button in your HubSpot account - they'll be able to have a look into the sync log for your account. Thank you!

Cheers
Mia, Community Team