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When I log emails or calls in a contact, they transfer to the associated deal activirty, but not the other way around. Emails and calls logged on a deal don't sync to the associated contact. Is there any way to change this?
When you compose an email (either in the CRM or using the sales extensions), you can choose which records to associate the email with. That's what I'd recommend.
Outside of that, it's not possible in HubSpot natively, it would require custom development or an integration to an automation platform that covers this functionality.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
When you compose an email (either in the CRM or using the sales extensions), you can choose which records to associate the email with. That's what I'd recommend.
Outside of that, it's not possible in HubSpot natively, it would require custom development or an integration to an automation platform that covers this functionality.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer