Syncing Contact Info from LinkedIn SN to Hubspot CRM

SOLVE
CJ
Participant

Hello Hubspot Community - 1. With the new LinkedIn Sales Navigator integration, can I import my "LinkedIn contacts" contact info into my Hubspot CRM?  

2. What about LinkedIn lead contact info, can I import that contact info into my Hubspot CRM?

Looking for the best way to get LinkedIn contacts and leads contact info into Hubspot CRM without having to retype everything. The articles I've read on Hubspot do not mention syncing contact info.

Thanks so much for your help.  ~CJ

2 Accepted solutions

Accepted Solutions
edjusten
Solution
HubSpot Employee

Hi @CJ  If you have a LinkedIn Sales Navigator Team or Enterprise account, you can integrate with HubSpot using the instructions located here.

 

Ed 


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cbsembler
Solution
Academy Team

Hello @Tumbleweed

 

When looking at the connection between HubSpot CRM and the Syncing LinkedIn Contacts you will not be able to sync your contacts directly over from LinkedIn into HubSpot because those contacts have not yet given you permission or opted into communication. 

 

The purpose of the connector between HubSpot and LinkedIn Sales Navigator is to help you track down related leads, mutual connections, common interests, and more. The connector allows you to do so in HubSpot so you can navigate through this information in one place. 

 

When importing any contacts in HubSpot you are asked: 

  • On the Email Opt-in page, review the statements and select True to confirm that the contacts you are importing are expecting to hear from you and that you have not purchased the list (importing purchased lists is against our Acceptable Use Policy). Place your initials in the field to confirm your selections. 

This is why syncing your LinkedIn Contacts over to HubSpot is not built-in. The contacts you are importing to HubSpot should expect to hear from you which follows Inbound best practices. 

 

If you have additional questions please let me know and happy to walk through anything. Also, if you are looking for additional importing and HubSpot Contact information you can find more information here

 

All the best, 

 

Courtney Sembler

Inbound Professor 

 

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28 Replies 28
edjusten
Solution
HubSpot Employee

Hi @CJ  If you have a LinkedIn Sales Navigator Team or Enterprise account, you can integrate with HubSpot using the instructions located here.

 

Ed 


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miketg
Member

But this does not show you how to sync contacts across from Linkedin to hubspot, all it does is allow you to view contacts profile in salesnavigator. I want to discover a contact within salesnavigato and then pull them acorss to hubspot with their email address to then work on????  

 

How can this be acheived please, as it is the missing bit of the jigsaw...

 

Thanks Mike

edjusten
HubSpot Employee

Hi Mike. I apologize that I misunderstood your query. At this time it is not possible to directly sync LinkedIn contacts with HubSpot. You can use the connector to enrich your contact and company infomration, but you will not be able to sync contacts.

 

Ed  


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0 Upvotes
miketg
Member

Is it in the pipeline as it seems an obvious must have....??

edjusten
HubSpot Employee

Most likely not, as this does not really follow the Inbound methodology for gaining leads and converting them to customers. If you'd like, you can head over to the ideas forum and add this as a post.

 

Ed


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0 Upvotes
thedommer
Member

Took me forever to find this answer. Very confusing. Many other CRMs allow you to pull info. its SOOOOOOO handy. Simple things like grabbing the photo and job title. Nothing fancy. Just a fast way to help input more info on contacts. 

Andrew3
Contributor

Pulling in LinkedIn Sales Navigator leads is definitely a MUST have capability within Hubspot.

Tumbleweed
Contributor

It appears there is no intelligence in this integration. It gives you a little window into LinkedIn nothing more. Please tell me if I am wrong. Not very exiting

cbsembler
Solution
Academy Team

Hello @Tumbleweed

 

When looking at the connection between HubSpot CRM and the Syncing LinkedIn Contacts you will not be able to sync your contacts directly over from LinkedIn into HubSpot because those contacts have not yet given you permission or opted into communication. 

 

The purpose of the connector between HubSpot and LinkedIn Sales Navigator is to help you track down related leads, mutual connections, common interests, and more. The connector allows you to do so in HubSpot so you can navigate through this information in one place. 

 

When importing any contacts in HubSpot you are asked: 

  • On the Email Opt-in page, review the statements and select True to confirm that the contacts you are importing are expecting to hear from you and that you have not purchased the list (importing purchased lists is against our Acceptable Use Policy). Place your initials in the field to confirm your selections. 

This is why syncing your LinkedIn Contacts over to HubSpot is not built-in. The contacts you are importing to HubSpot should expect to hear from you which follows Inbound best practices. 

 

If you have additional questions please let me know and happy to walk through anything. Also, if you are looking for additional importing and HubSpot Contact information you can find more information here

 

All the best, 

 

Courtney Sembler

Inbound Professor 

 

View solution in original post

jonmartin
Contributor

@cbsembler Thanks for your response. That makes a ton of sense. One issue I have run into is when I am using LinkedIn messages for prospecting & relationship building and tracking that information in the contact profile. Do you have any recommendations on how to handle that in a better way?

DelRoss
Participant

If a connection on LinkedIn has also opted to Follow me, does that give the permission you require?

 

Separately, what about followers on linkedin who are NOT connections?

 

Finally, can I use Hubspot to post to Linkedin?  Thanks!

0 Upvotes
oxmedia
Participant | Gold Partner

So HubSpot doesn't believe in prospecting? I find that hard to believe as not only an inbound marketing platform but also a sales enablement platform. Sounds like an excuse....

bryan2
Participant

Hey Hubspot - you are letting inbound religion get in the way of people using your product. Just because someone is in Hubspot, doesn't mean we are going to email them. But we do need a way to prospect. If what you are saying by your poor integration with Linked in, is that hubspot CRM isn't for prospecting, just inbound, I would argue you don't really understand sales.  Even in the best inbound organizations, the very best, you still need to prospect.  This is pretty short sighted on your part for this integration.

 

deeidee
Participant

I don't understand where should be the difference in manually add contacts or giving an option to automatically add LinkedIn contacts to HubSpot CRM???
At least if I add a contact to y Hubspot CRM and a linkedIn profile link, Hubspot could grab the profile picture and some more information. As linkedin became the most important tool for b2b marketing and sales, I guess you have to react and provide a better integration.  

Julian0204
Participant

Importing Leads from Sales Navigator into hubspot is a MUST. 

 

Salesforce and Microsoft CRM allow for that functionality. If not available, we will unfortunately have to switch to an alternative (I.e. Salesforce).

Innov8ter
Member

Linkedin integration is nearly worthless. Need direct import capabilities to have true value.

Elle_T
Participant

I agree. When you create a company via the URL, the companies linked in profile pulls through. I have a field in my CRM for linked in profile URL next to phone and email. It would be handy to pull the profile photo and job title across. There is access to add photos but who seriously is going to manually upload a pic to each customer???  The feature would be very handy.

Momenta
Contributor

Use LinkMatch

0 Upvotes
VisualSitemaps
Participant

this would be a killer app. please build this or someone else will on chrome 😉

KhaosOwen
Member

This doesnt allow you to find contacts on sales navigator and import them in to HubSpot though... It just allows you to connect with a pre-existing contact in hubspot. Ideally the integration wants to work the other way where you find the lead in linkedin sales nav and then import it to hubspot.

0 Upvotes
miketg
Member

so I looked at the hubspot employee link that said it has the answer and all that is, is he same old link to set up connection in the first placce,, as far as I can see STILL DOES NOT ADDRESS THE SIMPLE REQUEST OF SYC CONTACTS ACROSS FROM LINKEDIN TO HUBSPOT???????

 

Has anyone come up with the answer please?

IvanKarp
Top Contributor

Hi there! You may take a look at Data2CRM service, it has direct Linkedin SN to HubSpot CRM Import. In case you will have some questions - please mail me directly. With respect, Ivan

0 Upvotes
Anonymous
Not applicable

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Momenta
Contributor

Nice! Is this available for other browsers as well? I value my privacy too much to use anything from Google.

0 Upvotes
Anonymous
Not applicable

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0 Upvotes
MattiT
Participant

Whi LinkedIn doesn't enable similar? I think that it would be important to be able to have an integrated CRM and marketing solution, not a huge pile of different apps and services which is a nightmare to keep up to date. Get on with it HubSpot and create a fully functional and useful integration to LinkedIn...must start thinking about Salesforce or Microsoft Dynamics based CRM.

Shaunyim
HubSpot Employee

A native feature that bulk syncs contacts from from HubSpot (List) to Linkedin would also be helpful! 

 

- Posted on behalf of Jazz Andrews

Ben7
Contributor