Betreff: Sync Properties Not Working

[NDunderdale]

Is anyone else having issues with Sync properties suddenly not working? I have one set-up which has worked fine, but suddenly is no longer syncing data between objects? Nothing has changed and all associations correct, and data present that is needed.

[franksteiner79 · Accepted solution]

Hi @NDunderdale 

I would flag this with HubSpot Support, they are best placed to investigate if this is a one-off, bug or a more serious perfomance issue.

Frank

[AShearon]

For me I have the Company Name syncing from the Company to a Ticket.  I have found if the company is not associated as the Primary the sync doesn't pull correctly.

[karstenkoehler · Accepted solution]

Hi @NDunderdale,

I haven't experienced any issues. Bit that doesn't necessarily mean anything. If you're sure that everything is configured correctly, then this sounds like a bug. I'd recommend reaching out to HubSpot support in app; they can check directly what's going on.

Best regards!

[franksteiner79 · Accepted solution]

Hi @NDunderdale 

I would flag this with HubSpot Support, they are best placed to investigate if this is a one-off, bug or a more serious perfomance issue.

Frank