Sync Errors with Salesforce

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New Member

Good evening all, 

 

Having a bit of an issue with Salesforce Sync Errors. I am currently getting some sync errors with my account, but they are only showing up under the "Unknown Error" dropdown.

 

I've looked at them and a lot of them seem to be contact issues; When I clock on them, it shows a Hubspot ID number. When I click on the number, the record is not found. Is there a way to resolve this issue?

 

Screen Shot 2019-11-07 at 9.37.37 PM.png

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Top Contributor

It is a unique ID that probably has been deleted.  If it is on the Salesforce side then you need to talk with your admin and see if they can be retrieved for use.  On the HubSpot side, I would try and figure out what fields they were before or contact HubSpot and see if they can find the deleted history.

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