I wanted to know how to configure HubSpot as a minimal form of Support/Ticketing system.
Since Hubspot can track emails, and receive them, and/or receive information from forms on a website, what I would like to do, is have a "Contact Support" form on our site, which will create a task in HubSpot, according to the senders email or other criteria.
I also expect that using workflows, I will be able to setup what we need.
Is this correct?
Can a system like this be setup?
If so, how?
We are a low budget company, and using ZenDesk and Zapier is simply to expensive for us, at this stage.