Suggestion to have dashboard in community for fixes and status being worked on

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lovinglife324
Top Contributor

It would be nice if HubSpot could have a community "Fix List"   of items which are being worked on and anticipated completion date.    This also enables the community to evaluate the fix and confirm that the issue doesn't need to be revisited.

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Accepted Solutions
roisinkirby
Solution
HubSpot Product Team

 Hey @lovinglife324 thank you for the feedback! This is something HubSpot hosts on status.hubspot.com for issues that effect all or multiple users. Small scale issues, specfic to one user or a small group of users are tracked in two ways. 

1) Paying customers can track issue statuses in Support Inbox

2) Free users can subscribe to issue threads, and will receive updates from the Community team. 

 

If you have further feedback and/or concerns regarding either of the above, please let me know. 

View solution in original post

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roisinkirby
Solution
HubSpot Product Team

 Hey @lovinglife324 thank you for the feedback! This is something HubSpot hosts on status.hubspot.com for issues that effect all or multiple users. Small scale issues, specfic to one user or a small group of users are tracked in two ways. 

1) Paying customers can track issue statuses in Support Inbox

2) Free users can subscribe to issue threads, and will receive updates from the Community team. 

 

If you have further feedback and/or concerns regarding either of the above, please let me know. 

View solution in original post

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