CRM

julioherrera
Participant

Struggling with Hubspot CRM | Julio Herrera New Learner

SOLVE

Hello, my name is Julio Herrera. I'm new to Hubspot in the learning phase and struggling with some queries, please help to solve them. How do I give someone access to HubSpot? How many users can you have on HubSpot CRM?

2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Struggling with Hubspot CRM | Julio Herrera New Learner

SOLVE

Hi @julioherrera,

 

You can invite users by following these steps: https://knowledge.hubspot.com/account-management/add-and-remove-users

 

As far as a user limit goes, this depends on where you're currently based, see this thread: https://community.hubspot.com/t5/Account-Settings/Limit-of-5-Users-on-Free-Account/m-p/896182

 

In some countries, the limit was not noticeably but the seats model is changing that.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Struggling with Hubspot CRM | Julio Herrera New Learner

SOLVE

Hey @julioherrera 

I want to share with this very useful resource center

were you will find answers to most the questions 

https://knowledge.hubspot.com/

You can even swith between different languages (English, Spanish, French....)

 

Now, regarding to your questions:

How do I give someone access to HubSpot? First you need to have the permissions to add new users to the portal. If you are Superadmin or have the permissions, then follow the article Karsten shared.

Screenshot 2024-07-22 at 17.37.38.png

 

Now regarding on How many users can you have on HubSpot CRM? this depends if your account was created before this year or if its a new account with the seat model.

If its new seat model > 5 free users

If its old account > 2500 users.

You can always buy a 500 Users limit increase add on when you need more users.

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

View solution in original post

3 Replies 3
julioherrera
Participant

Struggling with Hubspot CRM | Julio Herrera New Learner

SOLVE

Thank you so much for providing knowledgeable links!

0 Upvotes
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Struggling with Hubspot CRM | Julio Herrera New Learner

SOLVE

Hey @julioherrera 

I want to share with this very useful resource center

were you will find answers to most the questions 

https://knowledge.hubspot.com/

You can even swith between different languages (English, Spanish, French....)

 

Now, regarding to your questions:

How do I give someone access to HubSpot? First you need to have the permissions to add new users to the portal. If you are Superadmin or have the permissions, then follow the article Karsten shared.

Screenshot 2024-07-22 at 17.37.38.png

 

Now regarding on How many users can you have on HubSpot CRM? this depends if your account was created before this year or if its a new account with the seat model.

If its new seat model > 5 free users

If its old account > 2500 users.

You can always buy a 500 Users limit increase add on when you need more users.

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Struggling with Hubspot CRM | Julio Herrera New Learner

SOLVE

Hi @julioherrera,

 

You can invite users by following these steps: https://knowledge.hubspot.com/account-management/add-and-remove-users

 

As far as a user limit goes, this depends on where you're currently based, see this thread: https://community.hubspot.com/t5/Account-Settings/Limit-of-5-Users-on-Free-Account/m-p/896182

 

In some countries, the limit was not noticeably but the seats model is changing that.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.