Stopped receiving notifications

[JordiMarti]

Hi,

I’ve stopped receiving notifications when users open emails, even though I haven’t reached the 200 notification limit. This issue started recently, and I’d like to understand why it’s happening and how to fix it.

Could you please check my account and help me restore the notifications?

Thank you,

[Christensen]

Hey @JordiMarti, you've likely hit the 200 notification limit. A lot of people don't realize that sent emails also count toward your monthly limit, not just opens and clicks. You'll likely want to upgrade to remove the limit.

Please refer to the official documentation: https://knowledge.hubspot.com/prospecting/view-your-sales-notifications-in-the-activity-feed#viewing...