CRM

CJenkins82
Member

Stop contact creation on new user add

SOLVE

hi,When I add a new user to HubSpot all of the user's gmail contacts are being imported from gmail into HubSpot. How can I turn off this automatic import?

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Stop contact creation on new user add

SOLVE

Hi @CJenkins82,

 

When you connect a personal inbox, this should not be happening automatically. Can you check Settings > Integrations > Connected apps for any apps that might be automatically syncing contacts?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Stop contact creation on new user add

SOLVE

Hi @CJenkins82,

 

When you connect a personal inbox, this should not be happening automatically. Can you check Settings > Integrations > Connected apps for any apps that might be automatically syncing contacts?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

HarborBecky
Participant

Stop contact creation on new user add

SOLVE

This doesn't not work for Outlook? Office plug in. Can't find this anywhere in the help section. Suggestions? 

0 Upvotes