CRM

DFarrell12
Participant

Speed to Lead

I have leads come in as a contact and then ownership is created via round robin. Once the ownership is created, I want to measure how quickly we call the lead. I want to be able to measure this during business hours. This would require a calculation. 

  • Is there a custom Calculation which has an if/then statement that only includes certain hours

Another way to do this is to flag leads that come in during these hours and only measure these separately.

  • Do we know of a way to flag something based on a time of day?
0 Upvotes
2 Replies 2
PamCotton
Community Manager
Community Manager

Speed to Lead

Hello @DFarrell12 thank you for posting in our Community!

How leads are coming to HubSpot? With a form? Is there any automation set aside? @EmmaAtKiwi @Mike_Eastwood @jolle any recommendations to @DFarrell12 matter?

 

 

Thank you,

Pam

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0 Upvotes
DFarrell12
Participant

Speed to Lead

Yes, they come in through various forms today.

0 Upvotes