CRM

nskoric
Member

Sorting companies by name in web and mobile does not produce the same result

Hi everybody,

 

when I sort companies by name on web version of hubspot, companies are sorted case sensitive - first A-Z, then a-z. When I sort companies by name in Android app, they are sorted case insensitive - upper and lower case are treated the same.

 

This is very annoying when our team has a call and we go through companies and some guys are on web versions and some on mobile, then we have a total confusion. Is there any way to avoid this confusion?

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PamCotton
Community Manager
Community Manager

Sorting companies by name in web and mobile does not produce the same result

Hello @nskoric 

 

Thank you for letting us know about this, could you please inform us what version of the APP you have installed and what version of Android you have.

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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nskoric
Member

Sorting companies by name in web and mobile does not produce the same result

Device is Nokia 4.2. All other info is visible from screenshots. You can see that upper and lower case is mixed on the Android app. To be frank - this is the behaviour I would expect, so I personaly would prefer if you keep it like this and change the behaviour of the web app which first has upper case and then lower case (which is illogical).

 

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PamCotton
Community Manager
Community Manager

Sorting companies by name in web and mobile does not produce the same result

Thank you @nskoric 

 

I will check internally with my team about this and will let you know once I have more information about it.

 

Kindly,

Pam

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nskoric
Member

Sorting companies by name in web and mobile does not produce the same result

Thank you very much @PamCotton 🙂

PamCotton
Community Manager
Community Manager

Sorting companies by name in web and mobile does not produce the same result

Hi @nskoric 

 

Could you also please send us a screenshot of how is showing on your web version the way it's not expected and you would like to be changed so I can share it with my team?

 

Thank you,

Pam

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