Some people of my team can't change the lead status

OscarER7
Member

Hello,

 

I have a little issue with the contacts lead status. It works perfectly well for me and my team except for several people.

 

The problem is that they are able to change the status, but only they can see the modification. The others team members are able to modify it without difficulties.

 

Do you know this problem and can provide me with a solution ?

 

Cheers,

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1 Reply 1
jennysowyrda
Community Manager

Hi @OscarER7

 

Can you please clarify what the issue is? Are some team members unable to change the lead status or is the issue that they change it but it does not update for all users? 

 

If you can send along screenshots and examples of what you are experiencing, that would be great! 

 

Thank you,
Jenny

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