With the introduction of GDPR legislation in the EU, social networks have adjusted how the data of their users is accessed. Our social Media Information properties are no longer consistently populated due to this change as we can view users information from the social network but in order to populate the information in a property means we would need to store the information on our servers which is where things get tricky. We still have the properties as some HubSpot customers have information populated from pre GDPR but they will not continue to update.
I hope this helps
Thank you
Sharon
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
With the introduction of GDPR legislation in the EU, social networks have adjusted how the data of their users is accessed. Our social Media Information properties are no longer consistently populated due to this change as we can view users information from the social network but in order to populate the information in a property means we would need to store the information on our servers which is where things get tricky. We still have the properties as some HubSpot customers have information populated from pre GDPR but they will not continue to update.
I hope this helps
Thank you
Sharon
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !