Side Bars not loading

[BiWiOh]

Keep experiencing that the side bars not opening. Any suggestions?

[natsumimori · Accepted solution]

Hi @BiWiOh ,

Is this one of your contact record? Could you try the following troubleshooting steps?

1. Clearing your browser cookie and cache
2. Open the page with Chrome incognito mode
3. Trying with other browser (Safari, Firefox)

After taking these steps, does the page load? If not, could you please take a screenshot of the page so that I can see the error message?

Thanks!

[webdew · Accepted solution]

Hi @BiWiOh ,

It might be due to browser issue. Open the HubSpot account in incognito mode or on a different browser.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[natsumimori · Accepted solution]

Hi @BiWiOh ,

Is this one of your contact record? Could you try the following troubleshooting steps?

1. Clearing your browser cookie and cache
2. Open the page with Chrome incognito mode
3. Trying with other browser (Safari, Firefox)

After taking these steps, does the page load? If not, could you please take a screenshot of the page so that I can see the error message?

Thanks!