CRM

KStrydom
Contributor

Showing historic contact information

SOLVE

I am using the Zapier email parser to pull contacts into an account. The zaps are set to "Create or Update Contact". The data does pull in and update, but I can't find where to see what it updated from.

I thought it might show that x changed to y in the contact activity, but it doesn't. Where can I see this info - or is it available to begin with?

Thanks!

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Showing historic contact information

SOLVE

Hi @KStrydom,

 

You can access this history in the left sidebar of a contact record:

 

karstenkoehler_0-1623036127145.png

 

View property history will give you a full log with time stamps:

 

karstenkoehler_1-1623036183502.png

 

Clicking View all properties allows you to search and find specific properties:

 

karstenkoehler_3-1623036331032.png

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Showing historic contact information

SOLVE

Hi @KStrydom,

 

You can access this history in the left sidebar of a contact record:

 

karstenkoehler_0-1623036127145.png

 

View property history will give you a full log with time stamps:

 

karstenkoehler_1-1623036183502.png

 

Clicking View all properties allows you to search and find specific properties:

 

karstenkoehler_3-1623036331032.png

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

KStrydom
Contributor

Showing historic contact information

SOLVE

Thanks so much!! 

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