Should I merge a contact in this case?SOLVE
So I understand the ramifications of merging contacts in Hubspot. But the real question I have is should I? Here are the two use cases I'm thinking of.
Back ground, we are a B2B SaaS company.
First - Contact with business and personal email
We find that users might cycle between email that is from the personal domains and their company domains. We only want outbound comm's to company domains, but because contacts might send us content via their personal email we want to keep things streamlined.
Second - Contact leaves one company, then joins another company.
We can leave the two contacts alive, but clearly the old contact is no longer valid...its a dead end.
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