Sequence - New Leads

alexagatiss · ‎Feb 24, 2025

Is there a workaround for this error: “Have you sent these contacts at least one email?” error when I try to create a sequence for a list of new prospects? I know this is to prevent spam concerns, but I am looking to be efficient with a sequence...

kennedyp · ‎Feb 24, 2025

Hi @alexagatiss! Thanks for your post. Could you share a screenshot of this error?

This may have to do with the legal basis for communication, though, you can still send sales emails to contacts with implicit consent.

Best,

Kennedy

HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

alexagatiss · ‎Apr 1, 2025

@kennedyp , thank you for responding to my post. I cannot share a screenshot since a colleague was the one trying to publish this sequence. I am guessing that others have recieved this error before that this is not the first time this has ever happened, so I am curious if someone can point me to a Hubspot knowledge base article? Can you not import a list of contacts then send a sequence to them?

CRM